Shipping

An Important Shipping Update:

The health and well-being of our customers, employees and community is of the utmost important to use.

Due to modified operations put in place to protect those working at our distribution centers, and possible shipping delays with our carriers, please expect a delay of 7-10 business days in receiving your order.

We sincerely apologise for any inconvenience and deeply appreciate your understanding. We are committed to processing and delivering your orders as soon as possible!

Shipping Charges

We are currently offering free standard shipping on all purchases.

Shipping Time Table

Esteelauder.com.au orders are shipped on business days (Monday - Friday, excluding public holidays).

While we endeavour to process all orders as quickly as possible, please note shipping times with be longer during peak promotional periods. This is includes, but is not limited to Gift With Purchase, Blockbuster, AfterPay Day, Cyber Weekend, Click Frenzy and Boxing Day.

We kindly ask customers to be mindful of these potential delays when placing an order.

Shipping Method	Lead time
Standard	• Delivered within 5-9 business days from ship date.

STANDARD SERVICE

Estimated delivery times from warehouse dispatch:

• NSW Metro – 2 business days
• NSW Regional – 2-3 business days
• VIC Metro & Regional – 4 business days
• QLD Metro – 4 business days
• QLD Regional – 5-6 business days
• TAS Metro & Regional – 5-6 business days
• SA Metro – 3-4 business days
• SA Regional – 5-6 business days
• WA Metro – 5-6 business days
• WA Regional – 7-9 business days
• NT Metro – 5-6 business days
• NT Regional – 6-9 business days

ESTIMATED DELIVERY DATES*

We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online.

*The dates provided are estimates and are subject to change.

Shipping restrictions

All orders require a signature upon delivery. If you are not there to sign for your order, Australia Post will leave a card with details of where to collect your parcel. To ensure secure and undamaged delivery of your order, our Australia Post will not be able to leave your order 'hidden' at the address. We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or mis-delivery as a result of incorrect data entry.

We're sorry Estée Lauder only delivers online orders to Australian addresses.