Shipping

Shipping Charges

Order Total	Standard	Express
$0.00 - $99.00	$5.00	$15.00
Over $100.00	Free	$10.00

Shipping Time Table

Esteelauder.com.au orders are shipped on business days (Monday - Friday, excluding public holidays).

While we endeavour to process all orders as quickly as possible, please note shipping times with be longer during peak promotional periods. This is includes, but is not limited to Gift With Purchase, Blockbuster, AfterPay Day, Cyber Weekend, Click Frenzy and Boxing Day.

We kindly ask customers to be mindful of these potential delays when placing an order.

Shipping Method	Lead time
Standard	• Processed and shipped in 1-2 business days. • Delivered within 5-9 business days from ship date.
Express Service	• Placed by 11am and shipped same day • Placed after 11am and shipped next day • Delivered within 1 business day from ship date to Sydney, Melbourne and Brisbane and within 3 business days all other locations. • Click here to check if your suburb is within the Express Post network.

For Christmas delivery, we recommend placing orders via standard shipping before midnight Wednesday 18^th December 2019 and via express delivery by midday Friday 20^th December 2019.

 

STANDARD SERVICE

Most orders shipped via Standard Service are processed and shipped in 1-2 business days.

Estimated delivery times from warehouse dispatch:

• NSW Metro – 2 business days
• NSW Regional – 2-3 business days
• VIC Metro & Regional – 4 business days
• QLD Metro – 4 business days
• QLD Regional – 5-6 business days
• TAS Metro & Regional – 5-6 business days
• SA Metro – 3-4 business days
• SA Regional – 5-6 business days
• WA Metro – 5-6 business days
• WA Regional – 7-9 business days
• NT Metro – 5-6 business days
• NT Regional – 6-9 business days

EXPRESS SERVICE

Orders placed by 11am will be processed and shipped the same day, depending on product availability. Express orders placed after 11am will be processed and shipped the next business day.
Orders are delivered within 1 business day from ship date to Sydney, Melbourne and Brisbane, and within 3 business days to all other locations.
Click here to check if your suburb is within the Express Post network.

ESTIMATED DELIVERY DATES*

We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online.

*The dates provided are estimates and are subject to change.

Shipping restrictions

To the best of our ability all orders are processed and shipped within 1-2 business days from receipt. All orders require a signature upon delivery. If you are not there to sign for your order, Australia Post will leave a card with details of where to collect your parcel. To ensure secure and undamaged delivery of your order, our Australia Post will not be able to leave your order 'hidden' at the address. We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or mis-delivery as a result of incorrect data entry.

We're sorry Estée Lauder only delivers online orders to Australian addresses.