Shipping

IMPORTANT SHIPPING NOTICE:Due to extended COVID-19 lockdowns and high parcel volumes, customers may experience delivery delays. Our delivery partner Australia Post is working hard to ensure you receive your items as quickly as possible. We thank you for your patience at this time. LEARN MORE


Shipping Charges

We are currently offering free standard shipping with every $50 purchase.

Shipping Time Table

EsteeLauder.com.au orders are dispatched on business days (Monday - Friday, excluding public holidays). Orders shipped via Standard Service are dispatched in 1-2 business days after receiving. Orders shipped via Express Service placed by 11am will be processed and shipped the same day, depending on product availability. Express orders placed after 11am will be processed and shipped the next business day.

While we endeavour to process all orders as quickly as possible, please note shipping times will be longer during peak promotional periods. This includes, but is not limited to Gift With Purchase, AfterPay Day, Cyber Weekend, National Lipstick Day, Click Frenzy and Boxing Day. Please expect a delay of 5-8 business days during these times.


STANDARD SERVICE

$5.00

Estimated delivery times from warehouse dispatch:

• NSW Metro – 2 business days
• NSW Regional – 2-3 business days
• VIC Metro & Regional – 4-7 business days
• QLD Metro – 4 business days
• QLD Regional – 5-6 business days
• TAS Metro & Regional – 5-6 business days
• SA Metro – 3-4 business days
• SA Regional – 5-6 business days
• WA Metro – 5-6 business days
• WA Regional – 7-9 business days
• NT Metro – 5-6 business days
• NT Regional – 6-9 business days

EXPRESS DELIVERY

$15.00

Orders placed before 11 am will be processed and shipped the same day (depending on product availability) and delivery will be within 1 business day in all Australia capital cities, except Darwin and Perth CBD.

You can check the status of your order by going to My Account and viewing order status.


ESTIMATED DELIVERY DATES*

We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online.

*The dates provided are estimates and are subject to change.

Shipping restrictions

All orders require a signature upon delivery. If you are not there to sign for your order, Australia Post will leave a card with details of where to collect your parcel. To ensure secure and undamaged delivery of your order, our Australia Post will not be able to leave your order 'hidden' at the address. We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or mis-delivery as a result of incorrect data entry.

We're sorry Estée Lauder only delivers online orders to Australian addresses.

 

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