Shipping

Shipping Time Table

esteelauder.com.au/ orders are dispatched on business days (Monday - Friday, excluding public holidays). To the best of our ability, orders received by 2pm, Monday to Friday, will be dispatched the next day for delivery.
While we endeavour to process all orders as quickly as possible, please note shipping times will be longer during peak promotional periods. This includes, but is not limited to Gift With Purchase, AfterPay Day, Cyber Weekend, National Lipstick Day, Click Frenzy and Boxing Day. Please expect a delay of 5-8 business days during these times.

STANDARD SERVICE: $5.00 or FREE with orders over $50


GET YOUR GIFTS IN TIME FOR CHRISTMAS

Sending to:For Standard Delivery,
order must be received by		For Express Delivery,
order must be received by
NSW2pm 18 December2pm 21 December
ACT2pm 18 December2pm 20 December
VIC2pm 18 December2pm 20 December
QLD2pm 18 December2pm 20 December
SA2pm 18 December2pm 20 December
WA2pm 14 December2pm 19 December
TAS2pm 18 December2pm 20 December
NT2pm 14 December2pm 19 December


Estimated delivery times from warehouse dispatch:

AreaStandard Delivery
NSW Metro2 business days
NSW Regional3-4 business days
VIC Metro2-3 business days
VIC Regional3-5 business days
QLD Metro2-3 business days
QLD Regional2-12 business days
TAS Metro3-5 business days
TAS Regional13-17 business days
SA Metro2-4 business days
SA Regional2-5 business days
WA Metro4-5 business days
WA Regional5-8 business days
NT Metro4-7 business days
NT Regional6-13 business days
ACT2 business days

Check the status of your order by going to Track My Order.

Shipping restrictions

All orders require a signature upon delivery. If you are not there to sign for your order, your local Post will leave a notice for collection card with details of how to collect your delivery. To ensure secure and undamaged delivery of your order, we will not be able to leave your order ‘hidden’ at the address.

We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or mis-delivery as a result of your incorrect data entry.

Once an order has been submitted, we cannot change, add to or cancel an online order once payment has been received and your order has been accepted by us. If you no longer need your order once it is delivered, you can return it back to us in its original condition within 14 business days of receipt by accessing our returns portal here. For further information about returns please see our returns policy here.

We're sorry we only deliver online orders to Australian addresses.

 

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